Welcome to ISOMEM ("we," "our," or "us"). By downloading, installing, or using any of our web or mobile applications, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, do not use our services.
1. Acceptance of Terms
By accessing or using our applications or website, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. These Terms apply to all users, including visitors to our website and users of our mobile applications.
2. Eligibility
You must be at least 4 years of age, or the minimum age required by the laws of your country, to use our services. By using our apps, you represent that you meet this requirement. If you are under 18 years of age, you confirm that you have obtained consent from a parent or legal guardian.
3. Description of Services
ISOMEM develops and operates mobile applications that may include a variety of features. The specific features available depend on the application you are using.
Our services are provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue any service at any time without notice.
4. AI-Generated Content Disclaimer
Our apps use artificial intelligence and machine learning technologies to generate results. You acknowledge and agree that:
- AI-generated outputs are not guaranteed to be accurate, complete, or error-free.
- Results may vary based on input quality, environmental conditions, and other factors outside our control.
- AI outputs should be treated as supplementary information only and should not replace professional judgment.
Important Safety Notice
Some of our applications may provide informational assessments. These outputs are intended for informational purposes only and do not constitute professional, medical, veterinary, or legal advice. They are not a substitute for consultation with a qualified professional. In any emergency situation, contact the appropriate emergency services or a licensed professional immediately. Do not rely solely on our app's output in urgent or safety-critical situations. ISOMEM expressly disclaims any liability for harm to persons, animals, or property arising from reliance on AI-generated assessments.
5. Use of Our Services
5.1 Permitted Use
You may use our applications for personal, non-commercial purposes, subject to these Terms. You agree to use our services in a lawful manner and in accordance with these Terms.
5.2 Prohibited Activities
You agree not to:
- Use our services for any unlawful, harmful, or fraudulent purpose.
- Attempt to reverse-engineer, decompile, or disassemble any part of our applications.
- Upload images containing illegal content, including content that exploits minors.
- Transmit malicious code, viruses, or any software designed to disrupt or damage our services.
- Circumvent, disable, or interfere with security-related features of our apps.
- Collect or harvest data about other users without their consent.
- Reproduce, redistribute, or resell any part of our services without prior written consent.
6. Privacy and Data Collection
We collect and process personal information in accordance with our Privacy Policy. Key data practices include:
- Account Information: Some features may require you to create an account. You agree to provide accurate, current, and complete information.
- Analytics: Our apps and website may use Google Analytics or similar tools to understand usage patterns and improve our services.
- Advertising: Our apps may display advertisements via Google AdMob. Personalized ads may involve sharing limited device identifiers with third-party ad partners. You may opt out of personalized ads through your device settings.
- No-Account Apps: Some of our apps do not require an account and do not collect personal data beyond what is necessary for app functionality. For these apps, account deletion requests are not applicable.
7. Account Management
- Creating an Account: You agree to provide accurate and complete information when creating an account and to keep it up-to-date.
- Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- Editing Information: You may update your account details within the app at any time.
- Deleting Your Account: You may delete your account through the app's settings or by contacting us at support@isomem.com.
8. In-App Purchases and Subscriptions
Some features of our apps are available through in-app purchases or subscriptions.
- Purchases and subscriptions are processed through the Apple App Store or Google Play Store, as applicable. Your purchase is subject to the respective platform's terms and payment policies.
- Subscription pricing and durations are displayed in the app prior to purchase.
- Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current subscription period.
- You may manage and cancel your subscription at any time through your App Store or Google Play account settings.
9. Refund Policy
Apple App Store
Refunds for purchases made through the Apple App Store are handled exclusively by Apple and are subject to Apple's refund policies.
Google Play Store
Refunds for purchases made through the Google Play Store are handled by Google and are subject to Google Play's refund policies. Refund eligibility is generally limited to:
- Accidental purchases, and
- The most recent billing period, provided the subscription or feature was not intentionally used.
Prior subscription periods or features already accessed are not eligible for refunds. All refund requests are reviewed on a case-by-case basis through Google Play's Order Management system.
10. Consent to Share Consumption Data with Apple
If you submit a refund request for an Apple App Store purchase, you consent to ISOMEM sharing relevant data about your usage and consumption of the purchased content with Apple. This data is shared solely for the purpose of informing Apple's refund decision and is handled in compliance with Apple's policies and applicable privacy laws.
11. Intellectual Property Rights
All content, design elements, software, trademarks, logos, and branding within our website and applications are the exclusive intellectual property of ISOMEM, unless otherwise indicated. You may not copy, modify, distribute, reproduce, or create derivative works from any part of our services without our prior written consent.
Any feedback, suggestions, or ideas you provide to us may be used by ISOMEM without obligation or compensation to you.
12. Third-Party Services and Links
Our apps and website may integrate with or link to third-party services (e.g., Google AdMob, Google Analytics, in-app purchase platforms). ISOMEM is not responsible for the content, privacy practices, or terms of any third-party service. We encourage you to review the terms and privacy policies of any third-party services you use.
13. Disclaimers and Limitation of Liability
Our services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by applicable law, ISOMEM shall not be liable for any:
- Direct, indirect, incidental, special, consequential, or punitive damages.
- Loss of data, revenue, profits, or business opportunity.
- Harm to persons, animals, or property arising from use of or reliance on AI-generated outputs from any of our applications.
- Third-party conduct or content accessed through our services.
- Errors or inaccuracies in AI-generated outputs.
Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid to ISOMEM in the 12 months prior to the event giving rise to the claim, or $10 USD, whichever is greater.
14. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, if you breach these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to us or other users. Upon termination, all licenses granted to you under these Terms will immediately cease.
You may stop using our services at any time. If you have an account, you may request deletion as described in Section 7.
15. Modifications to These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. The updated Terms will be posted on this page with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
16. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with applicable laws, excluding any conflict-of-law rules that would require application of another jurisdiction's laws. Any disputes arising from these Terms or your use of our services shall be resolved through good-faith negotiation. If a dispute cannot be resolved informally, it shall be subject to binding arbitration or the applicable courts of the jurisdiction governing these Terms.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
18. Contact Us
If you have any questions, concerns, or requests related to these Terms, please contact us:
- Email: support@isomem.com
- Website: www.isomem.com